Deliver WorkWell at scale without any fuss

Joy WorkWell helps local teams identify people who may benefit, route them into the right WorkWell pathway, capture the data you need, and measure outcomes around work, wellbeing and service use.

*For EMIS and SystmOne

A complete WorkWell pathway

Joy brings together case finding, referral, case management and onward support so local teams can deliver WorkWell in one joined-up workflow.

Find the right people earlier

Joy analyses the medical record to highlight people who may be a good fit for WorkWell, helping teams act earlier and focus effort where it matters most.

Capture the right data

Structured workflows make it easy to record the information needed for delivery, reporting and DWP requirements, without messy workarounds or duplicate admin.

Reduce pressure on practices

By helping people access the right support earlier, Joy reduces avoidable demand and, in our data, has seen a 41% reduction in Med3 forms.

Tailored support beyond the hub

Use Joy’s marketplace of local services to go beyond the core WorkWell referral and connect people to wider support that helps them stay in work, return to work, or move closer to it.

From record to referral in a few clicks

Pre-filled forms and structured workflows make it simple to move someone from identification to referral, case management and onward support.

Quick to start Be up and running quickly with a ready-made WorkWell workflow. No heavy implementation, no complex change programme.

Scale without strain Support more people without needing a large delivery team. Joy helps local systems deliver WorkWell consistently across practices and partners.

Joined up referrals. Refer into WorkWell and onward to local services from the same workflow, so support feels connected rather than fragmented.

Structured onboarding and triage Capture key details once, route people into the right pathway, and keep the process clear for staff and patients alike.

Clear activity tracking. See where each person is in the pathway, what support they have been connected to, and what still needs action.

Built for reporting and assurance
Keep a clear record of assessments, referrals and follow-up activity, ready for local oversight and programme reporting.

A smarter way to spot need and prompt action

Joy turns medical record data into practical prompts, helping teams identify people who may benefit from WorkWell and connect them to relevant support without adding to workload.

Spots opportunities earlier. Highlights patterns in the record that may indicate someone would benefit from work and health support.

Knows your local offer. Draws on Joy’s marketplace of local services and trusted digital tools, so onward support is grounded in what is actually available.

Supports better engagement. Helps teams communicate clearly and encourage action, so more people take the next step.

Refer direct from the EPR. Fits into existing primary care workflows, reducing extra admin and avoiding duplicate entry.

Supports integrated delivery. Brings WorkWell and wider community support into one pathway, helping local partners work as one system.

Built for behaviour change
‍Makes it easier for people to engage with support, from how options are presented to when and how outreach happens.

The data speaks for itself.

Joy helps local systems move beyond activity counts and understand whether WorkWell is changing demand, reducing absence and improving outcomes.

41%

reduction in Med3 forms seen in our data

28%

of WorkWell starts came through GP or primary care

59%

of people starting WorkWell were out of work at their first appointment

25,000

working-age people with health conditions started a WorkWell intervention between October 2024 and November 2025

Designed for safety and privacy

Joy is designed to support WorkWell delivery with strong controls around privacy, access and auditability. Teams can work confidently with sensitive health and case data, while maintaining the trust of local partners and the people they support.

A tool built for local WorkWell partnerships

Joy WorkWell supports end-to-end delivery across work and health pathways, from identification and referral through to case management, onward support and outcomes tracking.

Primary Care Networks (PCN)

Joy helps PCNs and GP surgeries identify people who may benefit from WorkWell, make referrals quickly, and reduce pressure from avoidable repeat appointments and Med3 activity.

Local Authorities

Joy helps local authorities and delivery partners coordinate support, capture consistent case data, and connect residents to wider services that improve work and wellbeing outcomes.

ICBs

Joy gives ICBs a scalable way to support WorkWell delivery across places, with clearer oversight, more consistent pathways and better visibility of outcomes across the system.

Learn more about how your organisation can benefit from Joy WorkWell.

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