RESOURCES
Practical resources for neighbourhood health teams
Guides, reports and benchmark packs built from live Joy neighbourhoods. Free for NHS and public sector teams: tell us who you are and we will email you a personal access link.
WHITE PAPER
The WorkWell Playbook
Standing up a work and health service that actually works: a field guide for WorkWell leads, built from eighteen months of national pilot data, the DWP evaluation, and operational records from four of the fifteen pilot systems. Free to read, no sign-up.
What's inside
- Seven decisions for WorkWell leads, from demand routing to the DWP dataset as by-product
- Staffing and caseload arithmetic built from operational records across four of the fifteen pilot systems
- A month-six scorecard: nine measures every service should track monthly
VIDEO
Joy’s Proactive Care Module for Neighbourhood Health
A short introduction to Joy’s proactive care module for neighbourhood health.
What's inside
- A 2 minute 39 second video
- Captions included in the video
INTERACTIVE MODEL
Your Model Neighbourhood
See what a fully resourced neighbourhood health service would look like in your own Primary Care Network: demand, link-worker capacity, community services and avoided acute contacts, already modelled.
See your neighbourhoodGUIDE
Neighbourhood Health SOP guide
A practical standard operating procedure guide for standing up neighbourhood health teams, from first huddle to steady state.
What's inside
- Six SOP steps, from needs evidence to first-neighbourhood selection to measurement
- The external evidence for each step, fully cited to primary sources
- Live Joy reality checks, every figure re-verified with a provenance note
REPORT
The Fit Note Economy: what happens after the signature
An evidence report on fit notes, worklessness and what changes when work and health support is wired into the moment of certification.
What's inside
- The national fit note picture, verified against NHS England, GOV.UK, Keep Britain Working and WorkWell sources
- Window-gated Joy evidence on certification before and after referral
- A limitations section: what we do not claim, and why
GUIDE
Work and health service guide
A practical guide for commissioners and service leads standing up work and health support, from WorkWell to Connect to Work, IPS (primary care, severe mental illness, and alcohol and drug dependence) and the Trailblazers.
What's inside
- Six steps, from sizing the flow to the DWP return to honest measurement
- The external evidence for each step, fully cited to primary sources
- Joy reality checks, every figure carrying its own provenance note
ARTICLE
17 a Day: income is fixed, workload is soaring
An article on the funded minimum inside the median GP practice's 230-contact day: only 17 contacts are paid, and the workings show why.
What's inside
- The day-in-the-life split of a median practice: 230 contacts, 17 funded, ~109 unavoidable, ~104 preventable
- The full derivation of the 17-a-day funded minimum, programme by programme, with weekly counts
- The staffing implication: roughly 0.19 GP WTE plus 0.75 nurse or HCA WTE for the entire funded workload
BROCHURE (PDF)
Joy for General Practice: the brochure
The deck to take to your partners' meeting: the patients, the numbers, what Joy looks at in the record, the one-click prompt, what Joy does on its own, and how to bring it to your area.
What's inside
- The before-and-after numbers from the GP record: GP contacts, A&E, fit notes
- Not a to-do list, a done-for-you list: how the one-click prompt works
- Under the bonnet: the three questions Joy asks of a record, and how identifiers come out first
EVIDENCE PACK
The Joy evidence pack
A multi-page evidence pack for commissioners: who Joy reaches, what changes for those people, and what that change is worth, every figure verified against the live platform.
What's inside
- Deprivation reach gradient with the Core20 reach index, scored against IMD 2019
- Validated instrument improvements and GP-record before-and-after demand change
- A value for money model with every assumption stated, none buried
BENCHMARK PACK
ICB benchmark pack
A tailored benchmark pack for your ICB: deprivation and health-need profile, Joy coverage model, and per-borough service-build priorities, built from live data.
What's inside
- Borough-by-borough deprivation and health-need profile against England
- Joy target-state coverage model: modelled referral propensity, category mix and services needed
- Per-borough service-build priority list: gap between existing and needed services
Access links are personal, free, and sent to nhs.net, nhs.uk or gov.uk email addresses. No password, no sign-up.